Sedrino Terms of Service

Effective Date: February 20, 2026
Last Updated: February 20, 2026

These Terms of Service (“Terms”) are a legal agreement between Sedrino Labs, Inc. (“Sedrino,” “we,” “us,” “our”) and you (“Customer,” “you,” “your”). These Terms govern your access to and use of Sedrino, our website(s), platform, APIs, and any related services (collectively, the “Services”).

If you are accepting these Terms on behalf of an entity, you represent and warrant that you have authority to bind that entity. If so, “you” refers to that entity.

1. Agreement Structure; Other Documents; Order of Precedence

1.1 Agreement. The “Agreement” includes these Terms, our Acceptable Use Policy (“AUP”), our Product & Plan Terms, our Privacy Policy, any Data Processing Addendum (“DPA”) (if applicable), and any executed order form, statement of work, or similar purchase document (each an “Order Form”).

1.2 Order of precedence. If there is any conflict among documents, the following order controls:
(1) applicable Order Form; (2) DPA (if any); (3) Product & Plan Terms; (4) these Terms; and (5) the AUP.

1.3 Changes. We may update these Terms by posting an updated version on https://sedrino.com or within the Services. Changes become effective on the date stated. Your continued use after the effective date constitutes acceptance, except where prohibited by law.

2. Definitions

  • “AI Interaction Data” means prompts, conversation history, Outputs, and related logs created through your use of AI-assisted features.
  • “Authorized Users” means your employees and contractors authorized to use the Services under your account, subject to plan limits and the Agreement.
  • “Customer Content” means Input, Output, and any projects, code, files, text, images, configurations, data, and other content that you or your Authorized Users submit, generate, host, store, or process through the Services.
  • “Input” means prompts, instructions, text, code, files, and other materials submitted to the Services.
  • “Output” means code, text, configurations, and other results generated by the Services in response to Input.
  • “Plan Limits” means quotas, usage thresholds, storage/bandwidth/request limits, seat limits, or other limits described in the Product & Plan Terms, Order Form, or plan documentation.
  • “Third-Party Services” means third-party services we use to provide the Services (e.g., infrastructure, hosting, payment processors, AI model providers), and services you connect to the Services.

3. Accounts; Authorized Users; Security

3.1 Account responsibility. You are responsible for all activity under your account and for your Authorized Users’ compliance with the Agreement.

3.2 Credential security. You must keep credentials secure and promptly notify us of any suspected unauthorized access.

3.3 Eligibility. You must be legally able to enter into this Agreement.

4. License to Use the Services; Restrictions

4.1 License. Subject to the Agreement and applicable Plan Limits, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

4.2 Restrictions. You will not (and will not allow others to):

  • sell, resell, rent, lease, sublicense, or make the Services available to third parties except as expressly permitted in an Order Form;

  • reverse engineer, decompile, disassemble, or attempt to derive source code, models, or underlying system logic, except to the extent such restriction is prohibited by law;

  • bypass or disable security or access controls;

  • scrape or harvest data from the Services using automated means except as expressly permitted;

  • use the Services to build or improve a directly competing product (to the maximum extent permitted by law);

  • use the Services in violation of the AUP or applicable law.

    4.3 Beta/preview features. Beta, preview, or experimental features may change or be discontinued at any time and are provided “as is.”

5. Private Projects; Limited Access by Sedrino

5.1 Private by default. Projects and Customer Content are private by default. We will not make your projects public or share them with other users unless you explicitly choose to share/publish using a feature we provide.

5.2 Operational access. You acknowledge we may access Customer Content only as reasonably necessary to:

  • provide, maintain, and secure the Services;
  • respond to support requests you submit;
  • detect, prevent, or address fraud, abuse, or security issues; or
  • comply with legal obligations.

6. AI Output; Review Required; Security and Quality Disclaimer

6.1 Output may be incorrect or unsafe. The Services may generate Output using automated systems, including AI. Output may be inaccurate, incomplete, non-functional, or include security vulnerabilities, misconfigurations, or insecure dependencies.

6.2 You are responsible for review and testing. You are solely responsible for reviewing, validating, testing, and securing all Output and anything you build, deploy, or operate using the Services, including performing appropriate code review, dependency review, secret scanning, and security testing.

6.3 Vulnerabilities prompted into code. You acknowledge that your Input materially influences Output. We are not responsible for vulnerabilities, insecure patterns, or exploitable behavior in Output or in any application you build, including where such issues arise from or are influenced by your Input or requested functionality.

6.4 No professional advice. The Services and Output are provided for development assistance only and do not constitute legal, financial, medical, security, or other professional advice.

6.5 High-risk uses. You will not rely on Output without appropriate safeguards in high-risk or safety-critical contexts (including medical, legal, financial, or security-critical uses) where errors could cause harm.

7. Hosting and Deployments

7.1 Hosted Services. If you use hosting, deployment, or runtime features (“Hosted Services”), you authorize us to host and operate your applications and Customer Content on Third-Party Services as needed to provide the Hosted Services.

7.2 No SLA unless Order Form. The Services are provided “as available.” We do not provide any service level agreement or uptime commitment unless expressly stated in an Order Form.

7.3 Service dependencies. The Services rely on Third-Party Services. We do not control Third-Party Services and are not responsible for their outages, interruptions, or failures.

7.4 Suspension to protect the Services. We may throttle, suspend, or limit Hosted Services (including deployments) to protect the security, stability, or integrity of the Services or Third-Party Services, including for excessive usage, abuse, or nonpayment.

8. Customer Content; Ownership; Rights in Output

8.1 You own Customer Content. As between you and us, you retain all rights in Customer Content.

8.2 You own Output. As between you and us, you own the Output generated for you and may use, modify, distribute, and commercialize it for any lawful purpose, subject to:

  • your compliance with the Agreement;

  • third-party rights (including open source licenses and dependency licenses); and

  • restrictions imposed by Third-Party Services you choose to connect or use.

    8.3 Our materials. We and our licensors own the Services and all related software, models, templates, tools, interfaces, and documentation (“Sedrino Materials”). No rights are granted except as expressly stated.

    8.4 Non-unique Output; no IP clearance. We do not warrant that Output is unique or non-infringing. Similar Output may be generated for other users. You are responsible for ensuring your use of Output and dependencies complies with applicable licenses and does not infringe third-party rights.

9. Confidentiality (B2B)

9.1 Confidential Information. “Confidential Information” means non-public information disclosed by one party to the other, including Customer Content, security information, and business/technical information.

9.2 Protection. Each party will protect the other’s Confidential Information with reasonable care and use it only to perform under the Agreement.

9.3 Exceptions. Confidentiality does not apply to information that is publicly available without breach, independently developed without use of Confidential Information, or rightfully received from a third party without restriction.

9.4 Compelled disclosure. A party may disclose Confidential Information if required by law, provided it gives notice where legally permitted.

10. Privacy; No Training; Data Retention

10.1 Privacy Policy. Our Privacy Policy describes how we collect and use personal data. You agree to it.

10.2 No training. We do not use Customer Content (including prompts, Outputs, or project content) to train generalized AI or machine learning models.

10.3 License to operate the Services. You grant us a limited, worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and use Customer Content solely to provide, maintain, and secure the Services, provide support, and comply with law.

10.4 Retention; deletion. We do not guarantee Customer Content or AI Interaction Data will be retained for any minimum period. We may delete or anonymize AI Interaction Data (and other Customer Content as described in our policies) consistent with the Privacy Policy, including generally retaining AI Interaction Data up to thirty (30) days and deleting sooner or later for operational, security, legal, or compliance reasons. You are responsible for exporting or saving anything you wish to keep.

10.5 Sensitive data. Unless expressly agreed in an Order Form, you will not submit regulated or highly sensitive data (e.g., HIPAA PHI, biometric identifiers, government ID numbers, or payment card data) into the Services.

11. Fees; Billing; Plan Limits (High Level)

11.1 Fees and billing. Fees, billing cycles, renewals, and usage-based charges are described in the Product & Plan Terms and/or an Order Form. If you use paid features, you must maintain a valid payment method.

11.2 Plan limits are not hard caps. Unless expressly stated otherwise in an Order Form, Plan Limits are service controls—not hard caps. Due to technical or operational constraints, usage may exceed Plan Limits and the Services may not automatically prevent overages.

12. Third-Party Services

12.1 Third-party terms. Your use of Third-Party Services is subject to their terms. We are not responsible for Third-Party Services.

12.2 Your integrations. If you connect your own accounts, API keys, or services, you are responsible for those connections and any resulting processing or charges.

13. Suspension; Termination

13.1 Suspension. We may suspend or limit access immediately if we reasonably believe you violated the Agreement, pose a security risk, exceed usage in a way that threatens stability/cost, or fail to pay undisputed amounts when due.

13.2 Termination by you. You may terminate by canceling your subscription or account as described in the Services or Order Form.

13.3 Effect of termination. Upon termination, your right to access the Services ends. We may delete Customer Content per our retention practices and legal obligations. Sections that by their nature should survive will survive (including ownership, disclaimers, limitations of liability, and indemnification).

14. Feedback

If you provide feedback, suggestions, or ideas, you grant us a perpetual, worldwide, royalty-free license to use them without restriction or compensation.

15. Disclaimers

THE SERVICES AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICES OR OUTPUT WILL BE ACCURATE, RELIABLE, SECURE, ERROR-FREE, OR UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED.

16. Limitation of Liability

16.1 Exclusion of damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES OR OUTPUT, EVEN IF ADVISED OF THE POSSIBILITY.

16.2 Liability cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES, OUTPUT, OR THESE TERMS WILL NOT EXCEED THE AMOUNT PAID OR PAYABLE BY CUSTOMER TO Sedrino FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM (CALCULATED ON A PRO‑RATED MONTHLY BASIS FOR ANNUAL OR OTHER PREPAID PLANS), OR US $100, WHICHEVER IS GREATER.

16.3 Exceptions. Some jurisdictions do not allow certain limitations, so some of the above may not apply.

17. Indemnification

You will defend, indemnify, and hold harmless Sedrino and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Customer Content;
(b) your use of Output or anything you build, deploy, or operate;
(c) your violation of the Agreement or applicable law; or
(d) your use of Third-Party Services.

18. Export Controls; Sanctions

You will comply with applicable export controls and sanctions laws. You represent you are not prohibited from using the Services under such laws.

19. Governing Law; Venue; Jury Trial Waiver

19.1 Governing law. These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules.

19.2 Venue. Any dispute arising out of or relating to the Agreement will be brought exclusively in the state or federal courts located in Delaware, and each party consents to personal jurisdiction and venue there.

19.3 Jury trial waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE SERVICES.

20. Miscellaneous

20.1 Assignment. You may not assign the Agreement without our prior written consent. We may assign the Agreement in connection with a merger, acquisition, sale of assets, or otherwise.

20.2 Severability. If any provision is unenforceable, the remaining provisions remain in effect.

20.3 Force majeure. Neither party is liable for delays or failures due to events beyond reasonable control.

20.4 Notices. We may provide notices via email, in-product messages, or by posting on our website. Legal notices to us must be sent to: support@sedrino.com (or another address we designate).

20.5 Contact.
Sedrino Labs, Inc.
Address available upon request.
Support: support@sedrino.com
Privacy: support@sedrino.com
Security: support@sedrino.com